Privacy/Refunds Policies
Privacy
Privacy is a very serious matter for Harper's Statuary & Water Gardens. It is true that in order to process your request, we must know basic contact information such as your full name, address, e-mail address, and method of payment; however, all required information is kept internally and is never shared with third parties.
Sales Policies
  • Special orders must be paid in full when order is placed
  • There is a $35 fee on all returned checks
  • Gift Certificates expire 1 year from issue date
  • Gift Certificates can only be exchanged for merchandise
  • No discounts can be given without management approval
  • A copy of your business license must be on file or accompany purchases before a tax exempt sale can be processed
Refunds

Warranty: We extend no guarantee beyond that supplied by the manufacturers, and imply no warranty as to the merchant-ability or fitness for a particular purpose of any item. The liability of Harper's Statuary & Water Gardens is limited to the purchase price at the time of shipment.

Satisfaction: If at any time for any reason you are not satisfied with the merchandise you have received, please contact us for complete return instructions.

Damage Claims: Claims due to shipping damage must be filed with the carrier within 48 hours of receipt of goods. contact us for instructions.

Merchandise Return Instructions
Contact us for a return authorization number, return shipping address, and instructions. Tell us then whether you want the product replaced or exchanged, purchase price refunded, or receive an Harper's Statuary & Water Gardens Gift Certificate.
  • Cut out and complete the 'Return Form' from the bottom of the 'Order Summary'.
  • Pack the merchandise and return form in a well-sealed shipping box, in the original package if possible.
  • Complete and attach the provided 'Return Label' and ship by your chosen method. The customer is responsible for return shipping charges.